Privacy Policy

Who We Are

Our website address is: https://goodsoil.co.nz/

Good Soil is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy explains how we collect, use, and protect your information when you visit or purchase from our website.

Information We Collect

When you use our website, we may collect personal information including:

Name
Email address
Phone number
Billing and shipping address
Order details and purchase history
IP address and browser information

We collect this information to process orders, provide customer support, and improve your shopping experience.

Orders & Payments

When you place an order, your payment details are processed securely through trusted third-party payment providers.

We do not store or have access to your full credit card information.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service. Their privacy policy is available at: https://automattic.com/privacy/.

Media

If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS). Visitors may be able to download and extract location information from images on the website.

Cookies

Our website uses cookies to improve your experience.

Cookies may be used to:

Save your login details and preferences
Remember items in your shopping cart
Improve website functionality and performance
Analyse website traffic

You can disable cookies through your browser settings, but some parts of the website may not function correctly.

Analytics & Tracking

We may use analytics tools (such as Google Analytics) to understand how visitors use our website. These tools collect anonymous data such as pages visited, time spent on site, and general location data to help us improve our services.

Embedded Content

Articles or pages on this site may include embedded content (such as videos, images or articles). Embedded content from other websites behaves exactly as if you visited those websites directly, and they may collect data about you.

Who We Share Your Data With

We only share your information when necessary, including:

Payment gateways for secure payments
Shipping and courier services for order delivery
Spam detection services
Website service providers required to operate our store

We do not sell or rent your personal information to third parties.

How Long We Retain Your Data

Order information and customer data may be retained for accounting, legal, and support purposes.

If you leave a comment, the comment and its metadata are retained indefinitely so we can recognise and approve follow-up comments automatically.

Your Rights

You may request to:

Access the personal data we hold about you
Correct any inaccurate information
Request deletion of your personal data (where legally permitted)

To make a request, please contact us using the details below.

Data Security

We take reasonable measures to protect your personal information from loss, misuse, or unauthorised access. However, no online system can be guaranteed 100% secure.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Email: info@goodsoil.co.nz
Website: https://goodsoil.co.nz/

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our business or legal requirements. Any updates will be posted on this page.